"Mobile Office" to the rescue. One fine day I got a message from Airtel stating that "Enjoy internet services on your Airtel mobile! Dial *567*1#(free) to activate GPRS. 30 paise for 50kb of download without any monthly rental". Not bad I thought, after this at least I would be able to access gmail on mobile (as it never worked with Airtel Live settings on the mobile.). In addition I thought this might also be used for accessing internet on my mobile during my 2hours + of commute daily (at least for chatting if not for browsing purposes due to bandwidth constraint.
Finally I did activate "Mobile Office" on my mobile, and things worked pretty fine, for a few weeks. But with Airtel you can always expect the unexpected. I suddenly noticed that while i am using the internet on the laptop via the mobile for a data transfer of around 2 MB I was charged Rs 150 instead of being charged around Rs 12. I thought maybe it was an error on my part, so for the next two days i specifically noticed my balance before and after connecting to the internet and below were my findings
For 800 kbs I was charged around Rs.50
For 300 kbs I was charged around Rs.10
Surprised and shocked when i called the customer care (121) and was regularly juggling between their complaint desk (198) and customer care (121). Nobody had a clue what to do, finally one fine guy at the Airtel Customer care did register the complaint and gave me a reference number. Though I am not very optimistic of this issue being resolved in the near future (being Airtel of course) - refund of my balance is obviously out of question. So just wanted to make all of you aware in case you were planning to use "Mobile Office" for connecting to the internet.